Reviews

We were granted a "Deluxe" rooms against the price of "Standard". Very convenient location, above a metro station, allowing easy travelling and connections to the entire city which is remarkable indeed!

The hotel is very comfortable, the large rooms have a great view of the Neva river, and the location is convenient. However, two drawbacks. One, the hotel hosts large number of tour groups and the breakfast is a little chaotic and basic. The area resembles an American school cafeteria and hard to find seating, the food gets over, and the tables stay dirty despite the excellent staff. Other problem is that the hotel was inconsistent with providing water and tea/coffee sachets in the room. Water is basic and should have been given. Some got it on some days, some got in on all days, and many never got it and were told it is not part of the package.

I came back here after a 30 year interval, and was very pleased with their refurbishment. Our 3 night stay was very comfortable. The room was clean, we could open the window, and the bathroom was spacious. Even though we were right next to the 24 hour bar (8th floor - nice views!) we were not bothered by noise. Apart from the convenient location, you also have the 24 hour supermarket, a post office on the 2nd floor, and two restaurants in the hotel. The staff were all very helpful and overall our stay was great.

This hotel , from what I could see , caters mainly for tour groups both Russian & Foreign . I had a single room , plenty of hot water , comfortable bed & clean room. A negative there are only 4 lifts , this is a busy hotel & those lifts were busy , still that didn't detract from a decent stay. Just outside the hotel is the metro , very cheap & efficient There is a supermarket & fast food next door. . The hotel staff were friendly , Breakfasts were busy to say the least , hundreds of hungry people , get there early. WIFI is free & strong signal.

Good breakfast. Excellent staff.